At Mamata Foods, we value the trust you place in us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or purchase our products. Please read this policy carefully to understand how your data is handled.

1. Information We Collect
When you interact with our website or place an order, we may collect the following types of personal information:

Personal Identification Information: Your name, address, email, phone number.

Order Information: Billing and shipping address, payment method (processed securely via third-party gateways), and order history.

Website Usage Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

We only collect information that is necessary to provide you with our services and improve your experience.

2. How We Use Your Information
Your personal information is used to:

Process and fulfill your orders

Send order confirmations, shipping updates, and customer service notifications

Respond to your queries and requests

Improve our website functionality and product offerings

Send you promotional emails or offers (only if you opt-in)

Comply with legal obligations and protect against fraudulent activity

We do not sell or rent your personal data to any third parties.

3. Sharing Your Information
We may share your data only with trusted third parties necessary to complete your order and support our services:

Shipping partners for delivering your products

Payment gateways for processing secure transactions

IT and customer service tools used to manage communication and technical support

These partners are contractually bound to keep your data secure and use it only for the intended purposes.

4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and understand user behavior. Cookies help us:

Remember your preferences

Analyze site traffic

Improve site performance

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain functionalities of the website.

5. Data Security
We take appropriate technical and organizational measures to safeguard your personal data from loss, misuse, unauthorized access, or disclosure. Your payment information is processed via secure, encrypted channels through reliable third-party gateways. We do not store your card or payment details on our servers.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices
You have the right to:

Access the personal data we hold about you

Request correction or updates to your information

Request deletion of your data (subject to legal and operational obligations)

Opt-out of marketing communications at any time

To exercise these rights, please contact us at [Insert email address].

7. Children’s Privacy
Mamata Foods does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal data without parental consent, please contact us and we will take steps to delete such information.

8. Third-Party Links
Our website may contain links to third-party sites for your convenience. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before sharing your information.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

📧 Email: mamatafoods25@gmail.com
📞 Phone: (+91) 826 085 2842
📍 Address:Nearby Landmark: NEAR HDFC BANK
Locality/Sub Locality: DASPALLA
City/Town/Village: Haridabari
District: Nayagarh
State: Odissa

At Mamata Foods, your privacy matters. Thank you for trusting us with your information as we continue to bring wholesome, authentic Indian foods to your home.