Welcome to Mamata Foods! These Terms and Conditions (“Terms”) govern your use of our website and your purchase of our products. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. About Mamata Foods
Mamata Foods provides high-quality, traditional flours, natural sweeteners, and wholesome breakfast items inspired by the flavors of Indian kitchens. Our mission is to deliver authenticity, nutrition, and convenience right to your doorstep.

2. Eligibility to Use
You must be at least 18 years of age to place an order on our website. By using our services, you confirm that you are legally capable of entering into binding contracts under applicable law.

3. Product Information
We strive to display accurate product details, including descriptions, ingredients, and nutritional values. However, slight variations in appearance or packaging may occur due to natural product differences or supply changes. Product availability is subject to change without notice.

4. Pricing and Payment
All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time. Payment must be made in full at the time of placing the order. Accepted payment methods include UPI, debit/credit cards, and net banking.

5. Order Confirmation and Shipping
Once your order is placed, you will receive an order confirmation via email or SMS. Orders are typically processed within 1–2 business days. Shipping timelines vary depending on your location, but we aim to deliver within 3–7 business days. Delays may occur during peak seasons or due to unforeseen circumstances.

6. Delivery Policy
We partner with reliable logistics providers to ensure timely and safe delivery. It is your responsibility to provide accurate shipping details. Mamata Foods is not liable for delayed or failed deliveries due to incorrect or incomplete addresses.

7. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns. However, if you receive an incorrect, damaged, or expired item, please contact us within 48 hours of delivery. We may request photos or proof of the issue. Refunds or replacements will be issued at our discretion after verification.

8. Cancellation Policy
Orders can be cancelled or modified only within 2 hours of placing them. To cancel, please contact our customer support team promptly. Once an order is processed or shipped, it cannot be cancelled or changed.

9. Intellectual Property
All content on the Mamata Foods website—including text, images, logos, and product descriptions—is the intellectual property of Mamata Foods and is protected by copyright laws. You may not reproduce, reuse, or modify any part of the website without our prior written consent.

10. User Responsibilities
You agree not to misuse our website, interfere with its functioning, or access areas of the site without authorization. You are also responsible for maintaining the confidentiality of your login information, if applicable.

11. Limitation of Liability
Mamata Foods is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our total liability, under any circumstance, is limited to the amount paid by you for the specific product(s) in question.

12. Privacy
We value your privacy and are committed to protecting your personal information. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and safeguard your data.

13. Governing Law
These Terms shall be governed by the laws of India. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Odissa

14. Contact Us
For questions regarding these Terms, your order, or our products, please contact:

📧 Email: mamatafoods25@gmail.com
📞 Phone: (+91) 826 085 2842
📍 Address: Nearby Landmark: NEAR HDFC BANK
Locality/Sub Locality: DASPALLA
City/Town/Village: Haridabari
District: Nayagarh
State: Odissa